Olive Grove is committed to protecting your privacy. We only process data that we need for our service and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
Personal data that we process
Olive Grove processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:
-First and last name
-Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone
-Information about your activities on our website
About the data processing
Below you can read how we process your data, where we save it, what security measures we use and who has access to that data.
Our webstore has been developed with software from 107ideas. Personal data that you make available to us in order to use our services will be shared with this party. 107ideas has access to your data to provide us (technical) support, they will never use your data for any other purpose. 107ideas is required to take appropriate security measures based on the agreement we have made with them. These security measures consist of the application of SSL encryption and a strong password policy.
We use the web hosting and email services of 107ideas. 107ideas processes personal data on our behalf and does not use your data for its own purposes.
Online payments in our webshop are processed by Mollie B.V. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical/security and organizational measures to protect your personal data and does not store your data for longer than permitted by law.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel / PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with MyParcel / PostNL. MyParcel / PostNL use this information only for the purpose of delivering your order.
General purpose of the processing
The processing is always directly related to your online order. We do not use your personal information for marketing. Your data will not be shared with third parties, it is kept only in order to comply with bookkeeping and other administrative obligations.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
On the basis of applicable administrative obligations, we must keep invoices with your (personal) data,. We keep this data for as long as legally required.
According to applicable Dutch and European legislation, you have certain rights with regard to the personal data that are processed by us or on behalf of us. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request via e-mail. You will receive a response to your request within 30 days.
Through our website, cookies are placed from Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. Google may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services. The information that Google collects is anonymised as much as possible. Your IP address is expressly not provided.
Right to object and other rights
You have the right to object to the processing of your personal data by or on behalf of Olive Grove. If that case, we will immediately stop the data processing until further review.
Tel.: 0031 (0)682939887